Rajabet Privacy Policy — Your Data, Kept Safe

Rajabet (rajabet.wine) is a trusted online betting and gaming platform in Bangladesh. We believe the protection of your personal data is a fundamental right. This Privacy Policy ("Policy") explains how Rajabet collects, uses, and safeguards your information.

This policy applies to all Rajabet services — including the website, mobile app, live chat support, and any other channel through which you interact with us. We believe in transparency and want you to always know how your information is being used.

This privacy policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail. This policy applies to every interaction you have with Rajabet.

Rajabet collects your information in several ways. Below is a detailed breakdown of what data is collected and why:

Rajabet collects only the information that is necessary — nothing more. Your sensitive data is always stored in encrypted form.

Rajabet uses the data it collects solely for specific, legitimate purposes. We never misuse your information. See the full details below:

• Account Management: Your information is used to create, maintain, and manage your Rajabet account.
• Service Provision: Your information is required to provide betting, gaming, deposit, and withdrawal services.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and provide support.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Service Improvement: Analyzed to improve Rajabet's platform and overall user experience.
• Responsible Gaming: To detect excessive gaming patterns and provide appropriate support.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.

Rajabet never sells your personal data. However, there are specific circumstances under which information may be shared with third parties:

• Payment Processors: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
• Security Partners: To detect fraud and ensure cybersecurity.
• Legal Authority: To comply with court orders or government directives.
• Licensing Authority: Required for audits or investigations by regulatory authorities.

When sharing information with any third party, Rajabet ensures they follow the same standard of privacy protection. Your data is never shared with marketing companies or data brokers.

Rajabet uses the latest technology and methods to keep your data secure. Our security infrastructure operates on the following layers:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: Our servers are protected by advanced firewalls to prevent unauthorized access.
• Regular Security Audits: A third-party team of experts regularly tests our systems for vulnerabilities.
• Data Backup: All data is regularly backed up in encrypted storage.
• Staff Training: Rajabet staff receive regular training on data protection.

In the event of a data breach, Rajabet will notify affected members within the legally required timeframe and resolve the issue promptly.

Rajabet's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your preferences, such as language or theme.
• Analytics Cookies: To understand site performance — such as which pages are visited most.
• Marketing Cookies: To show you relevant offers, with your consent only.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Under Rajabet's privacy policy, you enjoy the following rights. Contact us at any time to exercise them:

To exercise any of these rights, email us at support@rajabet.wine. We will respond to your request within 30 days.

Rajabet does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Financial Transactions: Up to 7 years, as required by law.
• Support Conversations: Up to 2 years after the issue is resolved.
• Cookie Data: From session to up to 1 year, depending on cookie type.
• Marketing Communications: Deleted within 3 months of opting out.

Rajabet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during registration.

If we learn that a minor has created an account on our platform, that account and all associated data will be immediately deleted. If you believe your child is using Rajabet, please contact us at support@rajabet.wine.

Rajabet may update this Privacy Policy as needed. Changes may occur due to legal updates, new services, or security improvements.

For any significant changes, we will:

• We'll send notifications to your registered email address.
• We will display a notice on the website homepage.
• We'll update the "Last Updated" date at the top of this page.
• Fresh consent will be obtained if required.

Continued use of Rajabet after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or requests, contact Rajabet's data protection team:

• Email: support@rajabet.wine
• Live Chat: Click the chat icon at the bottom right of the website (available 24/7)
• Response Time: Response within 72 hours